How can we help?

Two ways, and both are instant:

• Email: right after checkout you'll get an email with your download links. (Use an email address you can actually open — sounds obvious, saves headaches.)
• Your account: log in at fangbook.shop, go to Account → Downloads, and grab your files anytime. They live there permanently.

Mostly PDFs — study guides, cheat sheets, planners, and ebooks. A few exceptions:

• Spreadsheets (budget tracker, debt payoff tracker) are Excel .xlsx files — they also open in Google Sheets.
• Resume templates are Word .docx files you can edit directly.
• Wallpaper and template packs come as .zip files — just unzip and enjoy.

Every product listing says exactly what's inside, including page counts. No surprises.

Yep — print pages for your own personal use as much as you like. The study guides and cheat sheets are designed to print cleanly, and black-and-white works fine. (Sharing the files themselves with others isn't allowed, but your printer is your business.)

Checkout runs through Stripe, the same payment processor used by millions of stores. Prices are in US dollars. Your card number goes straight to Stripe — we never see it, store it, or have access to it.

Because digital downloads can't be returned, all sales are final — so skim the product description (page counts and all) before you buy.

That said, we'll make it right — refund or replacement — if:

• You were charged but never got download access
• You accidentally bought the same product twice
• The file is corrupted or unreadable and we can't provide a working copy

Email [email protected] within 30 days of purchase with your order number and what's wrong. Valid requests are usually resolved within 5 business days.

One ask: talk to us before filing a chargeback with your bank. We'd much rather fix the problem directly — and a chargeback can freeze your download access while the dispute plays out.

No panic. Log in at fangbook.shop and go to Account → Downloads — everything you've ever bought is there. Checked out as a guest, or can't get into your account? Email [email protected] with your order number (or the email address you used at checkout) and we'll sort it out.

Every purchase is a personal license for one human: you. You can keep copies on all your own devices and print pages for yourself, but reselling, uploading, or redistributing the files isn't allowed. Know someone who'd love one? Send them the link — we'll take good care of them.

You get the upgrade free. Products get improved over time, and when something you've bought gets a new version, it shows up in your Account → Downloads area. Buy once, benefit forever.

Nope. We keep your name, email, and order info so we can deliver your files and keep the tax folks happy — that's it. No advertising trackers on the store, and your information is never sold, rented, or shared for marketing. Payment data goes directly to Stripe under their own privacy policy. Want a copy of your data, a correction, or deletion? Just ask at [email protected].

Email [email protected]. Real person, real answers — usually within a day or two. Include your order number if it's about a purchase and we'll get you sorted faster.